Every contact doesn't have to be about business.
When dealing with team members, suppliers, clients and stakeholders try to mix personal information in the conversation. The important thing is what you do with the information. Learning about hobbies, special interests, family, accomplishments, leisure time activities, organisation memberships, and special dates such as birthdays will help you make a deeper connection with them. While discussing business issues is usually the main purpose of speaking with someone, finding out something personal about them takes the relationship to the next level. Getting Personalīuilding good relationships means being truly interested in the people you deal with, both from a business and personal view. Strong bonds will inevitably stem from commonalities discovered in simple conversation. They'll often tell you what you need to know. Use this connection to engage them and then ask genuine questions and just listen. If you can make a connection with people on subjects you have a genuine interest in, their confidence in you will grow.
To do this you need good skills in creating rapport and listening. Networking (internal and external) is essentially about building solid business relationships. We have talked previously about managing stakeholders, finding out about and managing their needs and expectations, however this is much easier if you have developed good relationships with stakeholders in the first place. Good relationships can be the difference between outstanding success and dismal failure because it's all about getting people to like and trust you so that they will deliver what you need them to deliver at the right time in the right way. Building relationships is just as important within the project team as it is outside.
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